Responsible Gambling

Our responsible gambling policy

Play responsibly

Last updated: 29.08.2024

Please read this information carefully for your own safety.

Jettbet.co is operated by Fortuna Games NV with registered address Dr. H. Fergusonweg 1, Curaçao and registration number 162413, holder of license no. OGL/2024/112/0974 under the National Ordinance on Offshore Games of Hazard issued by the Central Government of Curaçao, and has its subsidiary Deltaprime Limited, payment agent for Fortuna Games NV, with registered address Angelou Terzaki, 110B, Flat/Office 1, Egkomi, 2402, Nicosia, Cyprus and registration number HE 444864. Deltaprime Limited acts as the EEA representative of the licensed entity Fortuna Games NV

Customer support is available at [email protected].

Interpretation and definitions

Interpretation

Words whose first letter is capitalized have the meanings given below.

The following definitions shall have the same meaning regardless of whether they appear in the singular or plural.

Definitions

These General Terms and Conditions apply:

Account means a unique account created for you to access our Service or parts thereof.
Company (“Company”, “We”, “Us” or “Our”) means Fortuna Games NV
Service means the Website.
Website means Jettbet.co.
You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service, as applicable.

Responsible gambling and self-exclusion

Responsible gambling

For most of our users, gaming provides entertainment, fun and excitement. We also know that gambling can have negative consequences for some. Pathological gambling has long been recognized as a serious medical condition.

Since day one, we have been thinking about this problem and doing our best to help. By “Responsible Gaming” we mean a series of measures through which a gaming operator can reduce the risk of negative consequences – and if such have already arisen, we also try to actively act against them.

The most important tools against the negative effects of gambling are knowledge and information about the risks, to strengthen users’ self-control and ensure that they do not suffer negative consequences.

Information and contact

Our support is available via email at any time at no extra cost to you:

email: [email protected]

Our support team will of course not disclose any information about you to third parties without your consent.

You can also take a self-test to see if you are showing signs of gambling addiction:
https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/

More information about gambling addiction can be found here:
https://www.begambleaware.org/safer-gambling/

Helpful tips for responsible gambling at Jettbet.co

We recommend that you consider the following before playing to keep the game fun and free of negative effects:

• Set a deposit limit: Before you start playing, think about how much you can afford to gamble based on your finances. Play for amounts that are intended for fun.
• Don’t chase losses: Don’t take big risks to “win back” past losses at all costs. Play for entertainment, not to make money.
• Set a time limit: Set a time frame and stick to it. Gaming should be balanced with your other interests and not be your only one.
• Play smart: Do not play when you are very stressed, depressed or under a lot of pressure. Also do not play while under the influence of medication, drugs or alcohol.
• Take breaks: Take breaks when you notice yourself getting tired or losing concentration.
• Only one account: To make it easier to keep track of the time and money you spend on games, it is strongly recommended not to create more than one account per person.

Protection of minors

To use our Service, you must be 18 years of age or older. To prevent misuse, you should keep your login details away from minors in your vicinity.

We fundamentally recommend using filtering programs that prevent minors – especially children – from accessing content on the internet that is not appropriate for them.

For parents, we recommend this list of internet filters to help protect children from inappropriate content:
https://famisafe.wondershare.co/internet-filter/best-internet-filters.html

Self-shutdown

If you have been diagnosed with a gambling addiction, or want to abstain from gambling for other reasons, we want to help you avoid things that are not good for you. “Self-exclusion” means that you, on your own initiative, exclude yourself from all gaming services. The exclusion cannot be lifted during the specified period. If you want to self-exclude yourself from gambling, contact our support and specify a period of time between 6 months and 5 years . Support will explain the next steps and what is required of you.

Customer Support: [email protected]

Please note that self-exclusion is permanent for the selected period of time and cannot be lifted for your own safety.

During self-exclusion, you may not create a new account. Any attempt to open an account while under suspension is in violation of our Terms of Service and may result in the permanent closure of your original account.